Troubleshooting
The check did not finish
Timeouts, daily limits, and Maps outages.
- If Maps data is unavailable, wait and try again. Do not refresh in a loop to force more checks.
- Free visitors have a daily cap on new checks. The same shop may reuse a recent report.
- Claimed shops have a monthly cap on real checks. Watch can check that shop again next week.
- If you picked the wrong shop, go home and search again. Parks and landmarks will not finish a check.
- Still stuck? Email support and include the shop name, city, and the time you tried.